Among all its competitors, Quaker Chemical stands out for its strength in customer service. Quaker will literally go anywhere at any time of day and do whatever it takes to get the job done. Their “workplaces” are gritty, extreme in temperature and sometimes downright dangerous. This 2011 annual report tells the brand story using a series of real-life examples of Quaker’s people going to great lengths to help customers succeed under difficult circumstances.
